FAQ

Frequently Asked Questions

Home heating and Renovation financial help. The council is actually continuing to processes enquiries for financial assistance with regards to homes and warming disrepair.

Home heating and Renovation financial help. The council is actually continuing to processes enquiries for financial assistance with regards to homes and warming disrepair.

Internal examinations of houses will simply getting performed if deemed getting essential and alternate types of examining any difficulties can be used like photos or videos. An officer will discuss this to you when your enquiry feel recognized.

Wirral Council provides financial assistance (both funds and debts) to low income residents. This is certainly for emergency fix operate and can click resources include essential warming maintenance also restorations necessary to effectively sustain your land. As an owner-occupier you need to be getting Council Tax help becoming entitled to the support.

Grant assistance can be offered to tenants that eligible. This will probably only be utilized for vital repair works and progress to heating system installations. As a tenant you really must be receiving Council Tax service to be eligible for the support.

Financial help was initially for sale in the form of a grant to ?10,000 for eligible proprietor occupiers and ?4,000 for qualified clients and includes the connected Council admin cost of ?327.82.

The absolute most of Financial assistance which you can use to invest in heating system repair works or heating system advancements, like the admin fee of ?327.82, is ?4,000.

How do I get financial assistance?

Render an enquiry on line or via e-mail at [email protected] We’ll get in touch with one to show you if you’re eligible for a financial services. If you’re qualified, you’ll be able to produce an application.

As an owner occupier, imagine if the fixes be more expensive than ?10,000?

The council can offer owner-occupiers a loan that will be reimbursed when the home is ultimately offered or improvement control. There aren’t any monthly repayments. Loans are not offered to landlords.

How much cash are borrowed?

Loans for people may be to no more than ?20,000 for biggest maintenance or around ?10,000 for modest size disaster repairs. This mortgage aid is during inclusion to your offer -funded performs of up to ?10,000.

So what can the financial assistance be utilized for?

strive to remedy dampness regarded as a wellness risk

restoration of a faulty residential h2o heating device where elderly people’s or youthful children’s wellness is at issues if it’s not restored

maintenance of folded empties

Could also be used to improve and supply area home heating like, including:

repair of current main heating system programs (petrol, petroleum or electric)

replacing of gas heating boilers which have been defective or permanent at sensible expenses

lightweight operates to existing techniques to improve the vitality capabilities, like the installing of thermostatic radiator regulators, timers and code writers, area thermostats or brand new radiators

the provision of renewable warming expertise if a new central heat required, and there is no petrol offer on residential property

How much perform the financing cost?

All loans is subject to in your area put fees and expenses that are assessed yearly. Costs and charges could be upgraded during the 12 months in addition to council reserves the legal right to amend these anytime.

In 2020-21 they are below:

Financial loans as much as ?10,000 posses a Council admin cost of ?327.82 and this is aside from the original grant cost of ?327.82, making a complete charge of ?655.64 and complete aid of up to ?20,000 consists of ?10,000 grant or more to ?10,000 mortgage

Financial loans over ?10,000 and up to ?20,000 have the following costs:

All debts may susceptible to a redemption cost when the mortgage is at some point paid back.

Submit an application for financial help

Be sure to render an enquiry online to find out if you possibly could have financial help. We will contact one to show you if you are qualified. We’ll explain how to incorporate.

What is Telemedicine?

Telemedicine is a service which allows health care professionals to evaluate, diagnose and treat patients using telecommunications technology.

Why should I use GoLiveDoc?

GoLiveDoc offers 24/7 medical consultations with board-certified doctors. You can use our platform from where you live, work or when you travel in the US. We also offer 24/7 behavioral health counseling for no additional fee. Health records are kept private and secure in order to protect your personal information.

How does GoLiveDoc Help?

GoLiveDoc gives you 24/7 access to board-certified doctors through secure online video or phone consultations – anytime, anywhere. GoLiveDoc is a low-cost, convenient alternativ e to Urgent Care visits or waiting several days to get an appointment with your Primary Care Physician for non- emergency medical conditions. Our doctors can diagnose your symptoms, recommend treatment […]

What happens after I complete the checkout process?

Once you have selected your plan and completed the checkout process, you will receive an email with your login credentials for the customer portal. You can use the customer portal to schedule appointments, update your electronic health records, see your consultation history or add dependents to your account.

How much does GoLiveDoc Cost?

The monthly membership fee ranges from $9.95 to $39.95 (depending on the plan you choose). The consultation fee is only $35. You can cancel your membership at any time for any reason.

If I have insurance, do I still need to pay the membership fee?

GoLiveDoc charges all members a small monthly fee.

How do I cancel my membership?

You can cancel your membership at any time for any reason. To cancel your membership, please call (888) 386-1037 or send an email to [email protected]

Does a patient have to meet with a provider in-person before a telemedicine consultation can be scheduled?

No, an in-person visit is not required before a visit can be conducted via telephone or video.

What does GoLiveDoc Treat?

We treat a variety of medical conditions. Common conditions we prescribe medication for are Cold & Flu, Pink Eye, Skin Irritation/Rash, Urinary Tract Infection, Diarrhea, Stomach Virus, Fever, Headaches and Sore Throat.

Are there Medical Conditions GoLiveDoc Cannot Treat?

There are some medical conditions that our doctors are unable to treat, including but not limited to: Broken Bones, Chronic Diseases, Erectile Dysfunction, Genital Herpes, Hair Loss, Hot Flashes, Premature Ejacuation, Smoking Cessation, STD Testing.

Can I be turned down for a pre-existing condition?

No, members are not turned away because of pre-existing conditions. GoLiveDoc is not an insurance.

Can GoLiveDoc Treat Emergencies?

GoLiveDoc Is Only For Non-Emergency Medical Issues Members Should Not Use It If They Are Experiencing A Medical Emergency. Please Dial 911 If You Are Having A Medical Emergency. GoLiveDoc Is Also Not Intended To Replace A Member’s Primary Care Physician.

Is GoLiveDoc For Emergency Situations?

GoLiveDoc Is Only For Non-Emergency Medical Issues Members Should Not Use It If They Are Experiencing A Medical Emergency. Please Dial 911 If You Are Having A Medical Emergency. GoLiveDoc Is Also Not Intended To Replace A Member’s Primary Care Physician.

Can I use it for my family?

The primary member and 7 immediate family members or household members will have access to consults. 

Do I talk to “real doctors”?

Yes. Members only talk to actual doctors who are state-licensed family practitioners, primary care physicians, internists and pediatricians. When members request a consult, they will be connected with a doctor licensed and practicing in their state.

What Type Of Doctor Or Specialist Can I Speak With?

Members Can Talk To A Doctor Directly. Our Doctors Are Licensed In Internal Medicine, Family Medicine And Pediatrics. A Doctor May Also Provide Guidance On The Type Of Specialist A Member Should See.

Can GoLiveDoc prescribe medications?

Yes, GoLiveDoc can prescribe medication for non-controlled substances. A list of controlled substances can be found here.

Are there Medications GoLiveDoc Cannot Prescribe?

We do not prescribe controlled substances and medications that would require in-person examinations, e.g. Antidepressants, birth control, medical marijuana, stimulants such as Adderall and Ritalin, narcotics or sedatives. Our Counselors cannot prescribe medications for mental health purposes.

Does GoLiveDoc Offer Access To Mental Health Professionals?

All Membership Plans Include 24/7 Behavioral And Mental Health Counseling. All Of Our Counselors Have A Master’s Degree And At Least 12 Years Of Experience.

Is there an extra fee to access mental health professionals?

There is no additional fee to speak with mental health professionals.

How does GoLiveDoc handle bloodwork, imaging, labs and other tests?

You can upload all bloodwork, imaging, labs and other tests to our secured portal for our doctors to view to help with diagnosing and treating your medical conditions.

Is My Electronic Health Record Kept Private?

Health Records Are Kept Private And Secure In Order To Protect Members’ Personal Information. Only Members Can Determine Who Can See The Information In Their Records.