FAQ

Frequently Asked Questions

If you want some web site or app included with the services, send a pass here. Tell us the application identity, the url to your application, and what country telephone number you need.

If you want some web site or app included with the services, send a pass here. Tell us the application identity, the url to your application, and what country telephone number you need.

We currently provide onetime throwaway cell phone numbers and long-term leasing cell phone numbers.

If you need to see SMS verification codes for similar number more than once, you will need to incorporate a permanent leasing.

*New* On selected service for United States Of America telephone numbers like Tinder, Bumble, eHarmony, FetLife, vapor, LocalBitcoins, you will notice a “Reserve amounts” switch once you effectively get the SMS confirmation laws. Very once your latest account is created with the help of our disposable phone number, the “Reserve amounts” key will allow you to hold and lease that number for a longer time period. You’ll have the possibility to help keep the quantity for 7, 30, and 3 months for an extra fee.

You may also go right to “Long label Rental” on your dash should you decide know already you wish to lease the number for 12 months. Demand numbers for U.S., U.K., France, and more!

**Updated since Oct 2020**

In The Event The internet site or application that you’re utilizing the disposable telephone number for isn’t noted, take to searching for “Other”.

Regrettably, best some region support “Other”.

Particularly, love-roulette giriЕџ U . S . (USA), United Kingdom (UK), India, Poland, Netherlands, and support Additional.

China currently do not have one other solution. If you want us to include a certain website, be sure to send a ticket.

We’re usually incorporating more nations, once we make them in-stock.

We provide genuine SIM-Card Disposable devices rates for usa (USA), uk (UK), China, Asia, Germany, Indonesia, Netherlands, Poland, Switzerland, and so many more.

Should you decide compensated via Credit Card (Stripe), you ought to get credited immediately.

If you settled via CryptoCurrency, our bodies will loan your bank account whenever discover pair confirmations on blockchain.

If you need extra services, you can open a solution right here.

There is effectively gotten many SMS confirmation information for the clients.

Should you don’t get a SMS Verification information with one of the temporary data, don’t fret.

We have a 5 time cash back guarantee whether it does not be right for you.

Idea 1: The easiest solution is to simply inquire another quantity and check out they once more.

Without usual, you may have to sample 2-3 different data just before get a hold of a number that works well utilizing the website/app you’re enrolling to.

Keep in mind: your won’t feel recharged if you don’t successfully obtain a SMS verification rule or SMS message.

As soon as you fail to receive a SMS verification code after you ask a throw away wide variety, our bodies will advise another country for you personally. The united states is suggested to you personally because we’ve had previous success with this country for this web site or software. If you don’t really need for a particular country, several times, making use of another country is that it takes. Once your account are proven, usually it will probably operate as with any different account.Tip 2: If possible, try using another country number. Try using advised nation.

We see lots of demands for aid whenever often the concern is associated with the user’s internet protocol address or web browser being flagged of the web page / application these are typically trying to sign-up to. Perchance you’ve currently attempted registering unsuccessfully unnecessary circumstances. And/or, if you work with a VPN, others have mistreated that IP address also it’s flagged.

Idea 3: if you use a VPN definitely getting blocked because of the website/app you may be attempting to sign up for, you might need to utilize another type of ip.

Typically a cellular phone’s LTE internet access is effective.

Idea 4: Try clearing the cookies and cache within Internet Browser, or incorporate incognito means.

What is Telemedicine?

Telemedicine is a service which allows health care professionals to evaluate, diagnose and treat patients using telecommunications technology.

Why should I use GoLiveDoc?

GoLiveDoc offers 24/7 medical consultations with board-certified doctors. You can use our platform from where you live, work or when you travel in the US. We also offer 24/7 behavioral health counseling for no additional fee. Health records are kept private and secure in order to protect your personal information.

How does GoLiveDoc Help?

GoLiveDoc gives you 24/7 access to board-certified doctors through secure online video or phone consultations – anytime, anywhere. GoLiveDoc is a low-cost, convenient alternativ e to Urgent Care visits or waiting several days to get an appointment with your Primary Care Physician for non- emergency medical conditions. Our doctors can diagnose your symptoms, recommend treatment […]

What happens after I complete the checkout process?

Once you have selected your plan and completed the checkout process, you will receive an email with your login credentials for the customer portal. You can use the customer portal to schedule appointments, update your electronic health records, see your consultation history or add dependents to your account.

How much does GoLiveDoc Cost?

The monthly membership fee ranges from $9.95 to $39.95 (depending on the plan you choose). The consultation fee is only $35. You can cancel your membership at any time for any reason.

If I have insurance, do I still need to pay the membership fee?

GoLiveDoc charges all members a small monthly fee.

How do I cancel my membership?

You can cancel your membership at any time for any reason. To cancel your membership, please call (888) 386-1037 or send an email to [email protected]

Does a patient have to meet with a provider in-person before a telemedicine consultation can be scheduled?

No, an in-person visit is not required before a visit can be conducted via telephone or video.

What does GoLiveDoc Treat?

We treat a variety of medical conditions. Common conditions we prescribe medication for are Cold & Flu, Pink Eye, Skin Irritation/Rash, Urinary Tract Infection, Diarrhea, Stomach Virus, Fever, Headaches and Sore Throat.

Are there Medical Conditions GoLiveDoc Cannot Treat?

There are some medical conditions that our doctors are unable to treat, including but not limited to: Broken Bones, Chronic Diseases, Erectile Dysfunction, Genital Herpes, Hair Loss, Hot Flashes, Premature Ejacuation, Smoking Cessation, STD Testing.

Can I be turned down for a pre-existing condition?

No, members are not turned away because of pre-existing conditions. GoLiveDoc is not an insurance.

Can GoLiveDoc Treat Emergencies?

GoLiveDoc Is Only For Non-Emergency Medical Issues Members Should Not Use It If They Are Experiencing A Medical Emergency. Please Dial 911 If You Are Having A Medical Emergency. GoLiveDoc Is Also Not Intended To Replace A Member’s Primary Care Physician.

Is GoLiveDoc For Emergency Situations?

GoLiveDoc Is Only For Non-Emergency Medical Issues Members Should Not Use It If They Are Experiencing A Medical Emergency. Please Dial 911 If You Are Having A Medical Emergency. GoLiveDoc Is Also Not Intended To Replace A Member’s Primary Care Physician.

Can I use it for my family?

The primary member and 7 immediate family members or household members will have access to consults. 

Do I talk to “real doctors”?

Yes. Members only talk to actual doctors who are state-licensed family practitioners, primary care physicians, internists and pediatricians. When members request a consult, they will be connected with a doctor licensed and practicing in their state.

What Type Of Doctor Or Specialist Can I Speak With?

Members Can Talk To A Doctor Directly. Our Doctors Are Licensed In Internal Medicine, Family Medicine And Pediatrics. A Doctor May Also Provide Guidance On The Type Of Specialist A Member Should See.

Can GoLiveDoc prescribe medications?

Yes, GoLiveDoc can prescribe medication for non-controlled substances. A list of controlled substances can be found here.

Are there Medications GoLiveDoc Cannot Prescribe?

We do not prescribe controlled substances and medications that would require in-person examinations, e.g. Antidepressants, birth control, medical marijuana, stimulants such as Adderall and Ritalin, narcotics or sedatives. Our Counselors cannot prescribe medications for mental health purposes.

Does GoLiveDoc Offer Access To Mental Health Professionals?

All Membership Plans Include 24/7 Behavioral And Mental Health Counseling. All Of Our Counselors Have A Master’s Degree And At Least 12 Years Of Experience.

Is there an extra fee to access mental health professionals?

There is no additional fee to speak with mental health professionals.

How does GoLiveDoc handle bloodwork, imaging, labs and other tests?

You can upload all bloodwork, imaging, labs and other tests to our secured portal for our doctors to view to help with diagnosing and treating your medical conditions.

Is My Electronic Health Record Kept Private?

Health Records Are Kept Private And Secure In Order To Protect Members’ Personal Information. Only Members Can Determine Who Can See The Information In Their Records.