FAQ

Frequently Asked Questions

I’m a thirty-eight-year-old chap and involved to-be hitched come early july. My personal fiance is actually thirty-five.

I’m a thirty-eight-year-old chap and involved to-be hitched come early july. My personal fiance is actually thirty-five.

I don’t require romantic guidance. I’m creating for you about my personal fiance’s mom.

She and her mommy were really near. Her dying got a horrible strike to my personal fiance at that time and it nonetheless affects the woman seriously. it is nothing like she can’t get out of sleep or perhaps is experiencing depression. She has an excellent life. Among the girl friends phone calls this lady “joy on rims” which’s precise, but I know itsn’t your whole facts. Her mom’s dying is definitely lurking. It comes down abreast of a consistent basis. Whenever she cries or covers simply how much she misses the woman mom, I’m supportive, but i believe insufficient. I don’t know very well what to say beyond lame such things as, “I’m sorry” and “I can envision how you’d feel” (though We can’t because my personal mommy still is lively). She never ever had the majority of a relationship together father, whom remaining the image a long time ago, along with her aunt along with her aren’t very close, thus I can’t use anybody inside her group are truth be told there on her. Often we make an effort to cheer the lady upwards or attempt to have the woman to eliminate “the heavier material,” but that usually backfires and only renders this lady think bad.

I don’t learn how to handle this, glucose. I believe lame facing the girl sadness. I’m sure you shed the mama as well. What can you let me know? I want to end up being a far better companion when it comes to handling despair.

Several months after my mummy passed away I found a windows jar of rocks hidden inside the far hits of her room closet. I happened to be move her affairs out of the house I’d regarded as homes, cleaning technique the lady with who my stepfather got abruptly fallen in love. It was a damaging process—more intense in ruthless quality than any such thing I’ve actually practiced or hope to again—but when I had that jar of stones within my palms I sensed a kind of elation I cannot describe in almost any additional way except to declare that within the cool clunk of the lbs I sensed very fleetingly like We happened to be holding my personal mommy.

That container of stones isn’t just any jar of rocks

We seated upon the bedroom flooring and dumped them aside, running my personal fingertips over them just as if they certainly were one particular sacred activities from the earth. Most comprise easy and black colored and smaller compared to a potato processor chip. Worry rocks my mommy have known as all of them, the type so pleasing up against the palm she claimed they had the ability to soothe your head in the event that you rubbed all of them correct.

Where do you turn with all the rocks you when offered to your lifeless mommy? In which is the rightful location? To who manage they belong? As to the have you been compelled? Memory Space? Usefulness? Reason? Religion? Can you place them back in the jar and just take them with your throughout the wild and unkempt sorrow of the 20s or can you merely hold all of them outside and dump all of them inside garden?

I possibly couldn’t know. Once you understand was actually thus far aside. I could best contact the rocks, searching for my personal mama inside them.

Not long before my mama passed away, we satisfied a woman who’d already been attacked by a guy as she wandered room from a celebration. By the point we found her she lived-in friends room for those of you with head incidents. Her very own injuries got the consequence of the fight, the woman head having strike the sidewalk so hard during it that she’d never be equivalent again. She got incompetent at live alone, incompetent at therefore greatly, yet she recalled sufficient of her previous lifetime as a painter and instructor that she was miserable for the people room and she desperately longed to return to her own quarters. She refused to recognize the information given to this lady why she couldn’t. She got arrived at fervently believe to become introduced she got merely to recite the appropriate combination of numbers to the woman captors, the lady caretakers.

For the several months after my personal mama passed away, I was thinking for this woman an inordinate levels and not soleley because I found myself distressed by her distress. I thought of the lady because I realized their monumental desire and her groundless religion: I considered that i really could crack a code as well. That my very own irrevocably changed lives could be redeemed only if i really could find the correct mix of points. That when it comes to those things my personal mama might be given back for me in certain indefinable and figurative manner in which will make they okay for my situation to live on with the rest of living without the lady.

What is Telemedicine?

Telemedicine is a service which allows health care professionals to evaluate, diagnose and treat patients using telecommunications technology.

Why should I use GoLiveDoc?

GoLiveDoc offers 24/7 medical consultations with board-certified doctors. You can use our platform from where you live, work or when you travel in the US. We also offer 24/7 behavioral health counseling for no additional fee. Health records are kept private and secure in order to protect your personal information.

How does GoLiveDoc Help?

GoLiveDoc gives you 24/7 access to board-certified doctors through secure online video or phone consultations – anytime, anywhere. GoLiveDoc is a low-cost, convenient alternativ e to Urgent Care visits or waiting several days to get an appointment with your Primary Care Physician for non- emergency medical conditions. Our doctors can diagnose your symptoms, recommend treatment […]

What happens after I complete the checkout process?

Once you have selected your plan and completed the checkout process, you will receive an email with your login credentials for the customer portal. You can use the customer portal to schedule appointments, update your electronic health records, see your consultation history or add dependents to your account.

How much does GoLiveDoc Cost?

The monthly membership fee ranges from $9.95 to $39.95 (depending on the plan you choose). The consultation fee is only $35. You can cancel your membership at any time for any reason.

If I have insurance, do I still need to pay the membership fee?

GoLiveDoc charges all members a small monthly fee.

How do I cancel my membership?

You can cancel your membership at any time for any reason. To cancel your membership, please call (888) 386-1037 or send an email to [email protected]

Does a patient have to meet with a provider in-person before a telemedicine consultation can be scheduled?

No, an in-person visit is not required before a visit can be conducted via telephone or video.

What does GoLiveDoc Treat?

We treat a variety of medical conditions. Common conditions we prescribe medication for are Cold & Flu, Pink Eye, Skin Irritation/Rash, Urinary Tract Infection, Diarrhea, Stomach Virus, Fever, Headaches and Sore Throat.

Are there Medical Conditions GoLiveDoc Cannot Treat?

There are some medical conditions that our doctors are unable to treat, including but not limited to: Broken Bones, Chronic Diseases, Erectile Dysfunction, Genital Herpes, Hair Loss, Hot Flashes, Premature Ejacuation, Smoking Cessation, STD Testing.

Can I be turned down for a pre-existing condition?

No, members are not turned away because of pre-existing conditions. GoLiveDoc is not an insurance.

Can GoLiveDoc Treat Emergencies?

GoLiveDoc Is Only For Non-Emergency Medical Issues Members Should Not Use It If They Are Experiencing A Medical Emergency. Please Dial 911 If You Are Having A Medical Emergency. GoLiveDoc Is Also Not Intended To Replace A Member’s Primary Care Physician.

Is GoLiveDoc For Emergency Situations?

GoLiveDoc Is Only For Non-Emergency Medical Issues Members Should Not Use It If They Are Experiencing A Medical Emergency. Please Dial 911 If You Are Having A Medical Emergency. GoLiveDoc Is Also Not Intended To Replace A Member’s Primary Care Physician.

Can I use it for my family?

The primary member and 7 immediate family members or household members will have access to consults. 

Do I talk to “real doctors”?

Yes. Members only talk to actual doctors who are state-licensed family practitioners, primary care physicians, internists and pediatricians. When members request a consult, they will be connected with a doctor licensed and practicing in their state.

What Type Of Doctor Or Specialist Can I Speak With?

Members Can Talk To A Doctor Directly. Our Doctors Are Licensed In Internal Medicine, Family Medicine And Pediatrics. A Doctor May Also Provide Guidance On The Type Of Specialist A Member Should See.

Can GoLiveDoc prescribe medications?

Yes, GoLiveDoc can prescribe medication for non-controlled substances. A list of controlled substances can be found here.

Are there Medications GoLiveDoc Cannot Prescribe?

We do not prescribe controlled substances and medications that would require in-person examinations, e.g. Antidepressants, birth control, medical marijuana, stimulants such as Adderall and Ritalin, narcotics or sedatives. Our Counselors cannot prescribe medications for mental health purposes.

Does GoLiveDoc Offer Access To Mental Health Professionals?

All Membership Plans Include 24/7 Behavioral And Mental Health Counseling. All Of Our Counselors Have A Master’s Degree And At Least 12 Years Of Experience.

Is there an extra fee to access mental health professionals?

There is no additional fee to speak with mental health professionals.

How does GoLiveDoc handle bloodwork, imaging, labs and other tests?

You can upload all bloodwork, imaging, labs and other tests to our secured portal for our doctors to view to help with diagnosing and treating your medical conditions.

Is My Electronic Health Record Kept Private?

Health Records Are Kept Private And Secure In Order To Protect Members’ Personal Information. Only Members Can Determine Who Can See The Information In Their Records.