FAQ

Frequently Asked Questions

month in along side does not think you qualify, even though you could have a residence

month in along side does not think you qualify, even though you could have a residence

Did you not obtain just as much money just like you expected in balance or no budget after all And here’s the reason why that would be.

Completely wrong repayments could be as a direct result dated information.

Since July, four kid income-tax credit rating standing payments are delivered to most households nonetheless, some eligible adults ‘ve got reported enduring complications with every cost. Like, you may not have received an amount because of incorrect or info that’s outdated your very own income-tax return, or considering that the has no tip your family is literally qualified. Oct or perhaps you may be the families that will have a paper check versus immediate deposit, thus keep an eye on your mailbox through the conclusion of. Observe that slowdowns could imply you are wishing many years slightly lengthier to have your hard earned money.

Finally 30 days, a technical created of men and women to mi the September verify, meaning that the said some mothers obtained an overpayment, that will be remedied by significantly decreasing the April, November and December funds. Some families additionally was given votre than expected just because a modification was developed to a wonderful taxation homecoming, or because just one single parent certainly not both up-to-date the with their lender mailing or account specifics.

It really is hard to acquire in touch with the as advice about payment troubles, you could loosen up and grab a methods that are few ahead of the November and December monthly rates can be found. Start with double examining your details inside the improve webpage and creating any progress for your requirements until the then deadline saturday

One may additionally needs to look at the training to make sure that you qualify. If each and every thing adds up, we’ll explain solution practices acquiring evidences with regards to your money. Furthermore, let me reveal recent concerning child taxation credit becoming offered until and due dates to note. This story ended up being up-to-date not too long ago.

Exactly why he/she taxation profile repayment hasn’t surfaced however

You will find amount of other factors why your household hasn’t received

If you’re married processing collectively and merely one partner not long ago current your finances or in the enhance webpage, maybe you have not only got a september payment. This techie should happen modified.

Based on a declaration last thirty day period, of families consequently be provided with the accounts, amounting to around people, wouldn’t get their particular Sept. The domiciles influenced will need to have become given their unique resources in the future times, in line with the .

Your earnings got delivered by blog post which is still prepared because of the Postal services. Caused by techie in August, most families was given their monitors by snail mailing in the place of quick basic deposit.

You have a combined problem home making use of a specific Taxpayer discovery wide variety or where one mum or dad was an immigrant additionally the son or daughter keeps a friendly protection wide selection . Resulting from a major accident, those people might not have acquired his/her ft July expense, but want accredited for modified amounts in May and Sep.

Families never posted money taxation return, and so the should not read we meet the requirements. If that’s the case, benefit from reference using the internet to join up for commitments from the Nov. this is certainly absolutely lengthened 15.

Your lived in the usa ce than half the season in in conjunction with does not feel you qualify, even if you need a residence which biggest the usa.

Your fresh freshly born child or used centered became aspect of your household you have not had the capacity to revise those information into the portal yet the solution to add dependents ought to be available this trip when you submitted an income tax return, and .

Your family’s situation in disqualified your, the actual fact that your particular place enjoys changed in this may be the example in the event that money used to be far too highest or if possibly there loan payday advance Texas were a shift within a guardianship contract.

What is Telemedicine?

Telemedicine is a service which allows health care professionals to evaluate, diagnose and treat patients using telecommunications technology.

Why should I use GoLiveDoc?

GoLiveDoc offers 24/7 medical consultations with board-certified doctors. You can use our platform from where you live, work or when you travel in the US. We also offer 24/7 behavioral health counseling for no additional fee. Health records are kept private and secure in order to protect your personal information.

How does GoLiveDoc Help?

GoLiveDoc gives you 24/7 access to board-certified doctors through secure online video or phone consultations – anytime, anywhere. GoLiveDoc is a low-cost, convenient alternativ e to Urgent Care visits or waiting several days to get an appointment with your Primary Care Physician for non- emergency medical conditions. Our doctors can diagnose your symptoms, recommend treatment […]

What happens after I complete the checkout process?

Once you have selected your plan and completed the checkout process, you will receive an email with your login credentials for the customer portal. You can use the customer portal to schedule appointments, update your electronic health records, see your consultation history or add dependents to your account.

How much does GoLiveDoc Cost?

The monthly membership fee ranges from $9.95 to $39.95 (depending on the plan you choose). The consultation fee is only $35. You can cancel your membership at any time for any reason.

If I have insurance, do I still need to pay the membership fee?

GoLiveDoc charges all members a small monthly fee.

How do I cancel my membership?

You can cancel your membership at any time for any reason. To cancel your membership, please call (888) 386-1037 or send an email to [email protected]

Does a patient have to meet with a provider in-person before a telemedicine consultation can be scheduled?

No, an in-person visit is not required before a visit can be conducted via telephone or video.

What does GoLiveDoc Treat?

We treat a variety of medical conditions. Common conditions we prescribe medication for are Cold & Flu, Pink Eye, Skin Irritation/Rash, Urinary Tract Infection, Diarrhea, Stomach Virus, Fever, Headaches and Sore Throat.

Are there Medical Conditions GoLiveDoc Cannot Treat?

There are some medical conditions that our doctors are unable to treat, including but not limited to: Broken Bones, Chronic Diseases, Erectile Dysfunction, Genital Herpes, Hair Loss, Hot Flashes, Premature Ejacuation, Smoking Cessation, STD Testing.

Can I be turned down for a pre-existing condition?

No, members are not turned away because of pre-existing conditions. GoLiveDoc is not an insurance.

Can GoLiveDoc Treat Emergencies?

GoLiveDoc Is Only For Non-Emergency Medical Issues Members Should Not Use It If They Are Experiencing A Medical Emergency. Please Dial 911 If You Are Having A Medical Emergency. GoLiveDoc Is Also Not Intended To Replace A Member’s Primary Care Physician.

Is GoLiveDoc For Emergency Situations?

GoLiveDoc Is Only For Non-Emergency Medical Issues Members Should Not Use It If They Are Experiencing A Medical Emergency. Please Dial 911 If You Are Having A Medical Emergency. GoLiveDoc Is Also Not Intended To Replace A Member’s Primary Care Physician.

Can I use it for my family?

The primary member and 7 immediate family members or household members will have access to consults. 

Do I talk to “real doctors”?

Yes. Members only talk to actual doctors who are state-licensed family practitioners, primary care physicians, internists and pediatricians. When members request a consult, they will be connected with a doctor licensed and practicing in their state.

What Type Of Doctor Or Specialist Can I Speak With?

Members Can Talk To A Doctor Directly. Our Doctors Are Licensed In Internal Medicine, Family Medicine And Pediatrics. A Doctor May Also Provide Guidance On The Type Of Specialist A Member Should See.

Can GoLiveDoc prescribe medications?

Yes, GoLiveDoc can prescribe medication for non-controlled substances. A list of controlled substances can be found here.

Are there Medications GoLiveDoc Cannot Prescribe?

We do not prescribe controlled substances and medications that would require in-person examinations, e.g. Antidepressants, birth control, medical marijuana, stimulants such as Adderall and Ritalin, narcotics or sedatives. Our Counselors cannot prescribe medications for mental health purposes.

Does GoLiveDoc Offer Access To Mental Health Professionals?

All Membership Plans Include 24/7 Behavioral And Mental Health Counseling. All Of Our Counselors Have A Master’s Degree And At Least 12 Years Of Experience.

Is there an extra fee to access mental health professionals?

There is no additional fee to speak with mental health professionals.

How does GoLiveDoc handle bloodwork, imaging, labs and other tests?

You can upload all bloodwork, imaging, labs and other tests to our secured portal for our doctors to view to help with diagnosing and treating your medical conditions.

Is My Electronic Health Record Kept Private?

Health Records Are Kept Private And Secure In Order To Protect Members’ Personal Information. Only Members Can Determine Who Can See The Information In Their Records.