FAQ

Frequently Asked Questions

Signia Application Tutorial. People interested in the videos information FOLLOW THIS LINK.

Signia Application Tutorial. People interested in the videos information FOLLOW THIS LINK.

The Signia application can be obtained for iphone 3gs and Android os and allows you to control the amount, software, directionality and seem balances of practically all Signia hearing helps.

The most recent attributes (Mask Mode & Signia associate), you are going to need to need a Wireless connected hearing aid regarding of late launched Xperience system.

Quantity, System, Sounds Stability and Directionality Handles

  • Amount – The volume slider enables you to adjust just how deafening or comfortable your own hearing aids tend to be. This can be specially useful if you use a Styletto hearing-aid without onboard quantity controls, because allows you to raise or lower the volume according to the atmosphere surrounding you.
  • Software – this system tab towards the top of the display allows you to switch between your different program configurations. These software can vary depending on what your audiologist has set-up (eg. Common, Loud Planet, Audio etc.).
  • Sound balances – i’ven’t discover this style very helpful, however might want to utilize it to improve or decrease the understanding or boominess of your own hearing aids.
  • Directionality – The directionality loss allows you to get a grip on the focus of the hearing helps. This can be excessively helpful in case you are in a cafe or restaurant the place you want to reduce back ground noise and focus regarding the individual immediately before you (Proceed with the measures below). From my feel, switching they on somewhat decreases background sounds, which produced listening a little less fatiguing. Directed it to the right or leftover is helpful when creating conversations in a vehicle.
  • Signia boasts with the brand-new Xperience type of tools, the gyroscopes can detect when you start taking walks and automatically switch to the surround noises to help you regain their green understanding.

NEW Mask Mode

The new mask mode available to Xperience platform users aims to increase speech clarity when speaking to others with masks on. This feature increases the volume of muffled sounds whilst helping to reduce the boominess introduced by the mask.

This product is greatly beneficial while in the pandemic, as more and more jurisdictions include implementing necessary mask regulations. Presently, best two various other producers promote close services: Starkey’s Mask setting, and ReSound’s Face Mask system.

unique Signia Associate

Signia has introduced their new Signia associate, an AI chatbot which guides your through many troubleshooting procedures.

The essential interesting feature i came across was being able to tweak their “own voice”, a common issue for customers.

The assistant guides you through techniques, adjusting options to assist minmise the audio of your own sound and enables you to hold, revert, attempt another option or manage tweaking.

The Signia associate also enables you to modify difficulties with the voices of other people and quality of sound but I found their own handling loss a lot of helpful. The maneuvering tab demonstrates to you training videos and training about how to use and keep the hearing helps. If you need difficulties with your hearing aids and do not would you like to look at the audiologist, this could possibly absolutely let.

Concerning the author

Mark Truong may be the number associated with the listen myself around Audiology Podcast and also recently began the reading technology Development Youtube route concentrated on promoting detailed analysis on latest in hearing technology. From apps to hearing helps, earphones to hearables, he addresses a massive amount of information and will offer as numerous tips and tricks to assist the common customer. He believes that “Hearing fitness is really important to all facets of lifetime and everybody deserves the chance to discover!”

What is Telemedicine?

Telemedicine is a service which allows health care professionals to evaluate, diagnose and treat patients using telecommunications technology.

Why should I use GoLiveDoc?

GoLiveDoc offers 24/7 medical consultations with board-certified doctors. You can use our platform from where you live, work or when you travel in the US. We also offer 24/7 behavioral health counseling for no additional fee. Health records are kept private and secure in order to protect your personal information.

How does GoLiveDoc Help?

GoLiveDoc gives you 24/7 access to board-certified doctors through secure online video or phone consultations – anytime, anywhere. GoLiveDoc is a low-cost, convenient alternativ e to Urgent Care visits or waiting several days to get an appointment with your Primary Care Physician for non- emergency medical conditions. Our doctors can diagnose your symptoms, recommend treatment […]

What happens after I complete the checkout process?

Once you have selected your plan and completed the checkout process, you will receive an email with your login credentials for the customer portal. You can use the customer portal to schedule appointments, update your electronic health records, see your consultation history or add dependents to your account.

How much does GoLiveDoc Cost?

The monthly membership fee ranges from $9.95 to $39.95 (depending on the plan you choose). The consultation fee is only $35. You can cancel your membership at any time for any reason.

If I have insurance, do I still need to pay the membership fee?

GoLiveDoc charges all members a small monthly fee.

How do I cancel my membership?

You can cancel your membership at any time for any reason. To cancel your membership, please call (888) 386-1037 or send an email to [email protected]

Does a patient have to meet with a provider in-person before a telemedicine consultation can be scheduled?

No, an in-person visit is not required before a visit can be conducted via telephone or video.

What does GoLiveDoc Treat?

We treat a variety of medical conditions. Common conditions we prescribe medication for are Cold & Flu, Pink Eye, Skin Irritation/Rash, Urinary Tract Infection, Diarrhea, Stomach Virus, Fever, Headaches and Sore Throat.

Are there Medical Conditions GoLiveDoc Cannot Treat?

There are some medical conditions that our doctors are unable to treat, including but not limited to: Broken Bones, Chronic Diseases, Erectile Dysfunction, Genital Herpes, Hair Loss, Hot Flashes, Premature Ejacuation, Smoking Cessation, STD Testing.

Can I be turned down for a pre-existing condition?

No, members are not turned away because of pre-existing conditions. GoLiveDoc is not an insurance.

Can GoLiveDoc Treat Emergencies?

GoLiveDoc Is Only For Non-Emergency Medical Issues Members Should Not Use It If They Are Experiencing A Medical Emergency. Please Dial 911 If You Are Having A Medical Emergency. GoLiveDoc Is Also Not Intended To Replace A Member’s Primary Care Physician.

Is GoLiveDoc For Emergency Situations?

GoLiveDoc Is Only For Non-Emergency Medical Issues Members Should Not Use It If They Are Experiencing A Medical Emergency. Please Dial 911 If You Are Having A Medical Emergency. GoLiveDoc Is Also Not Intended To Replace A Member’s Primary Care Physician.

Can I use it for my family?

The primary member and 7 immediate family members or household members will have access to consults. 

Do I talk to “real doctors”?

Yes. Members only talk to actual doctors who are state-licensed family practitioners, primary care physicians, internists and pediatricians. When members request a consult, they will be connected with a doctor licensed and practicing in their state.

What Type Of Doctor Or Specialist Can I Speak With?

Members Can Talk To A Doctor Directly. Our Doctors Are Licensed In Internal Medicine, Family Medicine And Pediatrics. A Doctor May Also Provide Guidance On The Type Of Specialist A Member Should See.

Can GoLiveDoc prescribe medications?

Yes, GoLiveDoc can prescribe medication for non-controlled substances. A list of controlled substances can be found here.

Are there Medications GoLiveDoc Cannot Prescribe?

We do not prescribe controlled substances and medications that would require in-person examinations, e.g. Antidepressants, birth control, medical marijuana, stimulants such as Adderall and Ritalin, narcotics or sedatives. Our Counselors cannot prescribe medications for mental health purposes.

Does GoLiveDoc Offer Access To Mental Health Professionals?

All Membership Plans Include 24/7 Behavioral And Mental Health Counseling. All Of Our Counselors Have A Master’s Degree And At Least 12 Years Of Experience.

Is there an extra fee to access mental health professionals?

There is no additional fee to speak with mental health professionals.

How does GoLiveDoc handle bloodwork, imaging, labs and other tests?

You can upload all bloodwork, imaging, labs and other tests to our secured portal for our doctors to view to help with diagnosing and treating your medical conditions.

Is My Electronic Health Record Kept Private?

Health Records Are Kept Private And Secure In Order To Protect Members’ Personal Information. Only Members Can Determine Who Can See The Information In Their Records.