Frequently Asked Questions

Until our subsequent occurrence, I wish the finest of fortune to make your Credit Union remarkable

Until our subsequent occurrence, I wish the finest of fortune to make your Credit Union remarkable

Cameron: i must say i preferred exactly how Ned generated the purpose that we shouldn’t bring excessively concentrated, it’s just not practically the little money loan. That’s really, that in a sense, that is the link out of poverty.

Cameron: In my opinion it was also just a truly heavily weighed, and this was actually where i needed to make certain it absolutely was clear in podcast, that the is using some of the most advanced study around behavioral business economics in such a subtle little thing, but many people who are in a state of severe economic fragility, they frequently have not even known that cost savings is a choice.

Cameron: from the having a roommate a few years ago that is a truly remarkable person, beloved by everyone else who knows your. He talked-about how it wasn’t until his later part of the 20s that actually understood there was a different sort of lifestyle than simply after every month, phoning right up Wells Fargo and asking them to perhaps not recharge your overdraft costs, or inspections which had bounced or purchases that had not come through.

Cameron: I then consider lastly, only it actually was actually interesting to know sort of, a€?What are the issues?a€? It sounds like difficulties, frankly, they aren’t that, anything beyond only convinced in another way, this is an excellent options.

It truly is attending grab plans from leadership, through the Board as well as the CEO and other professionals, but that if that can is there, there’s an enormous chance there growing account, do significant operate in the people, and extremely generate important income for your Credit Union

Cameron: once I requested Ted just what their private highlight is, he said, a€?creating Ned as their child.a€? Aw, so we can see that they’re an in depth household. Ned and Ted, thank you so much for joining all of us these days.

Ted: We knew that people’re losing our most useful folk, often because they don’t posses $500 in a checking account. Sure, we emerged at they from a member of staff viewpoint and compassionate point of view. On the other hand, the company require is how to preserve the best someone.

Cameron: In my opinion certainly one of items that’s actually unusual regarding what all of you have inked, when compared with most of the staff benefits products is actually, I got observed some interesting facts around the method that you’ve quantified the positive perks. I assume, because stated, Ted, that the isn’t only style of a feel good, best action to take, though it truly is. You have really observed certain quantifiable outcome at Rhino meals because of this plan. I happened to be inquisitive any time you could discuss possibly any person profits tales that stood down, and variety of the hard data that might appeal to a hardened capitalist like my self.

Cameron: you should not apologize, Ted. You’re guy of the season, so we’re pleased to perhaps you have here. Only ribbing you a little bit, because i understand how humble you might be.

Ned: While I consider certainly my sort of first proper intense connectivity with this particular system, got long before i acquired associated with the Foundation. Rhino have employed me personally with my sort of video generation cap onto invest per day with an employee that has used the regimen. His name’s Paul, and he works in the factory circulation heart.

Cameron: It may sound like perchance you happened into, but that you’ve truly built into their program, of really making it possible for … We phone these a€?optimal non-paymentsa€? at PixelSpoke. Simply where in actuality the default conduct produces folk healthier. As opposed to having chocolate processor cookies and soda within our kitchen area, having organic fruits and fizzy drinking water or any. That is only one arbitrary sample.

Which is that starting point, which allows the personnel go from un-banked or under-banked, and continue to go up the continuum in an accountable means, so they’re actually capable of making immediate financing and make use of credit score rating plus the monetary market as an energy for good within lifestyle

Ned: that is a really close matter. I don’t worry about wanting to field that initially right here. I believe it has to become some both. After all, In my opinion having a credit score rating Union or lender that’s willing to type of get this system working, and style of lean to the notion of sort of credit to prospects with various possibility valuation, the secret to this system, the reason why NorthCountry’s charge-off rate are very reduced is really because they’ve been sort of thoroughly viewing tenure, and looking at ensuring individuals aren’t in remedial activity. Because of that, they are able to actually dismiss terrible credit and offer financing to prospects predicated on her work stability.

Ned: i do believe, operationally, I’m not sure. After all, this will be something may come upwards when you yourself have a conversation together with the individuals from NorthCountry. They hits myself since it’s quite simple to run on the end. These day there are, NorthCountry has the capacity to processes almost all of this due to their sort of in-house programs and automation. Nowadays there are big treatments that you can get, software solutions that can come in and, really, bundle with each other these, kind of tiny buck mortgage program with monetary guidance.

Cameron: You can see the way they’ve become such great outcomes. They mentioned a 28percent rise in retention, and is, which serious cash. That’s a very big and content advantage for the company. Then, of course, it’s just these types of a meaningful, fast payday loans online lives changing thing when it comes to staff member.

What is Telemedicine?

Telemedicine is a service which allows health care professionals to evaluate, diagnose and treat patients using telecommunications technology.

Why should I use GoLiveDoc?

GoLiveDoc offers 24/7 medical consultations with board-certified doctors. You can use our platform from where you live, work or when you travel in the US. We also offer 24/7 behavioral health counseling for no additional fee. Health records are kept private and secure in order to protect your personal information.

How does GoLiveDoc Help?

GoLiveDoc gives you 24/7 access to board-certified doctors through secure online video or phone consultations – anytime, anywhere. GoLiveDoc is a low-cost, convenient alternativ e to Urgent Care visits or waiting several days to get an appointment with your Primary Care Physician for non- emergency medical conditions. Our doctors can diagnose your symptoms, recommend treatment […]

What happens after I complete the checkout process?

Once you have selected your plan and completed the checkout process, you will receive an email with your login credentials for the customer portal. You can use the customer portal to schedule appointments, update your electronic health records, see your consultation history or add dependents to your account.

How much does GoLiveDoc Cost?

The monthly membership fee ranges from $9.95 to $39.95 (depending on the plan you choose). The consultation fee is only $35. You can cancel your membership at any time for any reason.

If I have insurance, do I still need to pay the membership fee?

GoLiveDoc charges all members a small monthly fee.

How do I cancel my membership?

You can cancel your membership at any time for any reason. To cancel your membership, please call (888) 386-1037 or send an email to [email protected]

Does a patient have to meet with a provider in-person before a telemedicine consultation can be scheduled?

No, an in-person visit is not required before a visit can be conducted via telephone or video.

What does GoLiveDoc Treat?

We treat a variety of medical conditions. Common conditions we prescribe medication for are Cold & Flu, Pink Eye, Skin Irritation/Rash, Urinary Tract Infection, Diarrhea, Stomach Virus, Fever, Headaches and Sore Throat.

Are there Medical Conditions GoLiveDoc Cannot Treat?

There are some medical conditions that our doctors are unable to treat, including but not limited to: Broken Bones, Chronic Diseases, Erectile Dysfunction, Genital Herpes, Hair Loss, Hot Flashes, Premature Ejacuation, Smoking Cessation, STD Testing.

Can I be turned down for a pre-existing condition?

No, members are not turned away because of pre-existing conditions. GoLiveDoc is not an insurance.

Can GoLiveDoc Treat Emergencies?

GoLiveDoc Is Only For Non-Emergency Medical Issues Members Should Not Use It If They Are Experiencing A Medical Emergency. Please Dial 911 If You Are Having A Medical Emergency. GoLiveDoc Is Also Not Intended To Replace A Member’s Primary Care Physician.

Is GoLiveDoc For Emergency Situations?

GoLiveDoc Is Only For Non-Emergency Medical Issues Members Should Not Use It If They Are Experiencing A Medical Emergency. Please Dial 911 If You Are Having A Medical Emergency. GoLiveDoc Is Also Not Intended To Replace A Member’s Primary Care Physician.

Can I use it for my family?

The primary member and 7 immediate family members or household members will have access to consults. 

Do I talk to “real doctors”?

Yes. Members only talk to actual doctors who are state-licensed family practitioners, primary care physicians, internists and pediatricians. When members request a consult, they will be connected with a doctor licensed and practicing in their state.

What Type Of Doctor Or Specialist Can I Speak With?

Members Can Talk To A Doctor Directly. Our Doctors Are Licensed In Internal Medicine, Family Medicine And Pediatrics. A Doctor May Also Provide Guidance On The Type Of Specialist A Member Should See.

Can GoLiveDoc prescribe medications?

Yes, GoLiveDoc can prescribe medication for non-controlled substances. A list of controlled substances can be found here.

Are there Medications GoLiveDoc Cannot Prescribe?

We do not prescribe controlled substances and medications that would require in-person examinations, e.g. Antidepressants, birth control, medical marijuana, stimulants such as Adderall and Ritalin, narcotics or sedatives. Our Counselors cannot prescribe medications for mental health purposes.

Does GoLiveDoc Offer Access To Mental Health Professionals?

All Membership Plans Include 24/7 Behavioral And Mental Health Counseling. All Of Our Counselors Have A Master’s Degree And At Least 12 Years Of Experience.

Is there an extra fee to access mental health professionals?

There is no additional fee to speak with mental health professionals.

How does GoLiveDoc handle bloodwork, imaging, labs and other tests?

You can upload all bloodwork, imaging, labs and other tests to our secured portal for our doctors to view to help with diagnosing and treating your medical conditions.

Is My Electronic Health Record Kept Private?

Health Records Are Kept Private And Secure In Order To Protect Members’ Personal Information. Only Members Can Determine Who Can See The Information In Their Records.